State Farm® Insurance Agent Matt Hennig

"Hi Ashley, thank you for sharing your feedback. I am truly sorry for your experience and for the frustration you described—especially regarding the hailstorm claim communication and the lack of follow-up about RV insurance. That’s not the experience we want for you, or for your family.

As your family’s insurance agent for years, I take your concerns seriously. To clarify, claim decisions are made by the claims department and are also influenced by your financial institution. I'd still like the opportunity to review what happened, address any misunderstandings, and ensure we communicate clearly and provide timely updates moving forward. Please contact me so we can look into this. You have known me for years and we have always tried to help you. Please contact me so we can resolve this situation. - Matt"

"Rafael, thanks for the great review. you are always a pleasure to work with. If you need anything else my friend, you know where to call. Thanks for being a great customer! - Matt"

"Cherry and family, thanks for the nice words and your continued support of our Agency. Let me know it there is anything I can do to help you in the future. - Matt"

"Kaylee, thanks for the great review. We appreciate your family and want to help you in the future. Don't hesitate to call us if you need anything and we look forward to working with you going forward. - Matt"

"Katie, we appreciate you! Thank you for the kind words. - Matt"

"Hi Mitchell—thank you for the wonderful review! We’re so glad you had an amazing experience, and we really appreciate your recommendation. Please don’t hesitate to reach out anytime you need anything—we’re here to help."

"Thank you for your kind review of State Farm Agent Matt Hennig’s Team. We appreciate it!"

"Hi Marilyn—thank you for your wonderful review! We’re so glad Matt and Ruth were able to help you with your car and renter's insurance. It means a lot that you and your family have recommended us to friends and loved ones. We truly appreciate your trust, and we’re here anytime you need us!"

"Hi Paul—thank you so much for the kind review! I'm really grateful to have you as a lifelong friend and customer. I’m glad to hear you’ve felt the difference of us actively managing your State Farm policies and looking out for opportunities to reduce rates or improve coverage. We’re here anytime you need anything."

"Jeff, we appreciate your loyalty and working with us. Ruth and I always look forward to your visits to the office. Thanks for always being a positive part of Matt Hennig State Farm. - Matt"

"Mark, it is great to have you and your family onboard with us. Looking forward to helping your family now and for a long time to come. Thanks for meeting with me after hours. I knew you were excited to get onboard with State Farm, so we made it work. Thank you for your kind words. - Matt"

"Nia, Thanks for the kind words. We are to help an active member of our small business community. Call anytime! - Matt"

"Dear Gary, We are grateful and appreciate the time you took to leave your review. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future. - Matt"

"Dear Holly, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!"

"Greetings Sarah, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. We're here for you anytime!"

"Hey Ehku, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon."