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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lucie Destin

June 6, 2026

5  out of  5
rating by Lucie Destin
"He is a good person, the way he help you make you feel comfortable."
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Mitchell Lawrence

June 5, 2026

5  out of  5
rating by Mitchell Lawrence
"Amazing customer service and I highly recommend this agent."
We responded:
"Hi Mitchell—thank you for the wonderful review! We’re so glad you had an amazing experience, and we really appreciate your recommendation. Please don’t hesitate to reach out anytime you need anything—we’re here to help."
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Cheri Nelson

June 2, 2026

5  out of  5
rating by Cheri Nelson
"Matt Hennig was very helpful when someone ran into our car that was parked in our driveway. He came right over when we called him. He helped us with the insurance and he helped us gather all the information we needed. Whenever he calls, he gets back to us quickly."
We responded:
"Thank you for your kind review of State Farm Agent Matt Hennig’s Team. We appreciate it!"
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Marilyn Perkins

May 28, 2026

5  out of  5
rating by Marilyn Perkins
"Matt has been a tremendous help regarding our car and renters insurance. Ruth has also been extremely helpful. Matt and Ruth make a great team and we have highly recommended them to family and friends."
We responded:
"Hi Marilyn—thank you for your wonderful review! We’re so glad Matt and Ruth were able to help you with your car and renter's insurance. It means a lot that you and your family have recommended us to friends and loved ones. We truly appreciate your trust, and we’re here anytime you need us!"
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Paul Grote

May 28, 2026

5  out of  5
rating by Paul Grote
"Matt has gone the extra mile for me on more than one occasion as my State Farm agent. He actively manages my policies – and reaches out when there is an opportunity to reduce rates or improve coverage."
We responded:
"Hi Paul—thank you so much for the kind review! I'm really grateful to have you as a lifelong friend and customer. I’m glad to hear you’ve felt the difference of us actively managing your State Farm policies and looking out for opportunities to reduce rates or improve coverage. We’re here anytime you need anything."
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Jeff Perkins

May 28, 2026

5  out of  5
rating by Jeff Perkins
"I have dealt with Matt and his office assistant Ruth for a few years and they have been superb. They worked with me and the family tirelessly about my insurance for my cars and apartment and have done a super job of meeting our needs. I would recommend Matt and his office to All of my friends for insurance needs."
We responded:
"Jeff, we appreciate your loyalty and working with us. Ruth and I always look forward to your visits to the office. Thanks for always being a positive part of Matt Hennig State Farm. - Matt"
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Markie Brandes

May 8, 2026

5  out of  5
rating by Markie Brandes
"Matt is a great person intelligent and very easy to talk to he made sure he found some good home and car insurance for my family"
We responded:
"Mark, it is great to have you and your family onboard with us. Looking forward to helping your family now and for a long time to come. Thanks for meeting with me after hours. I knew you were excited to get onboard with State Farm, so we made it work. Thank you for your kind words. - Matt"
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Nia Wilder

April 30, 2026

5  out of  5
rating by Nia Wilder
"Jake with State Farm from the commercials has nothing on Matt with State Farm. He’s been able to answer all of my insurance questions and provide great solutions. I’m glad I chose State Farm."
We responded:
"Nia, Thanks for the kind words. We are to help an active member of our small business community. Call anytime! - Matt"
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Gary Schuldt

April 30, 2026

5  out of  5
rating by Gary Schuldt
"Great customer service. Any problem has been handled quickly and efficiently. Very impressed with how Matt and his team have handled every request from me in a very professional matter."
We responded:
"Dear Gary, We are grateful and appreciate the time you took to leave your review. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future. - Matt"
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Holly Carter

April 29, 2026

5  out of  5
rating by Holly Carter
"Matt Hennig State Farm is always a pleasure to work with. Matt and Ruth are very knowledgeable and will get what needs to be done, done. Choose Matt Hennig for all your insurance needs!"
We responded:
"Dear Holly, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!"
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Sarah Estus

April 18, 2026

5  out of  5
rating by Sarah Estus
"Matt Hennig and his office staff are always friendly and helpful when I stop by his office."
We responded:
"Greetings Sarah, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. We're here for you anytime!"
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Ehku Doh

April 16, 2026

5  out of  5
rating by Ehku Doh
"Very friendly and helped my family out! Thankyou Matt for helping me out!!!"
We responded:
"Hey Ehku, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon."
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Kurtis

March 31, 2026

5  out of  5
rating by Kurtis
"Matt was so friendly, very respectful, He answered all my questions I had and gave me a great deal."
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keegan herzmann

March 31, 2026

5  out of  5
rating by keegan herzmann
"Matt is a great guy. Easy to work and super friendly."
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Zemira Osmankic

February 26, 2026

5  out of  5
rating by Zemira Osmankic
"Matt Hennig goes beyond expectations to help. Excellent services. Highly recommend!"
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Justyce Long

February 26, 2026

5  out of  5
rating by Justyce Long
"Never felt more confident and comfortable with any other person than Matt, he helped me through the whole process quick and easy and had no issues answering any questions I had!"
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Teri Smith

February 25, 2026

5  out of  5
rating by Teri Smith
"Always helpful and looking for ways to lower premiums"
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Curt Fitz

February 16, 2026

5  out of  5
rating by Curt Fitz
"Matt is very knowledgable and takes the time to get fitted for your insurance needs. A very quality person in and outside of office."
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eric bertch

January 20, 2026

5  out of  5
rating by eric bertch
"Matt always answers the phone, and makes you feel like you are his only client. He takes care of issues quickly. I am very happy he is my agent."
We responded:
"Eric, honored to have you with our Agency. Thanks for your continued loyalty and allowing us to help as your needs have changed over the years. Looking forward to the future and serving your family. - Matt"
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Gordon Estimable

January 16, 2026

5  out of  5
rating by Gordon Estimable
"I think Mr. Hennig is doing a great job in the Waterloo community. He is always available, respectful, and courteous."
We responded:
"Gordon, thank you for the compliments. We appreciate you as a customer and are here if you need anything. - Matt"
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Harley girl

January 15, 2026

5  out of  5
rating by Harley girl
"Matt is always there when I have a question or need help"
We responded:
"Hey Harley, we are grateful and appreciate the time you took to leave your review. We love that you had such a great experience! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon! - Matt"
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jenny flick

January 14, 2026

5  out of  5
rating by jenny flick
"They are a very understanding company when your having a difficult time when things happen in life and will work with you"
We responded:
"Jenny, call us anytime. Always like hearing from you and having the opportunity to help! - Matt"
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Elvira Pehlic

January 10, 2026

5  out of  5
rating by Elvira Pehlic
"Matt Henning provided excellent service and was very thorough in answering my questions. He was helpful, knowledgeable, and easy to work with. I would highly recommend him."
We responded:
"Thanks Elvira! You are a pleasure to work with, and we are here if you need anything in the future. Together, we have solved a few issues. We appreciate your business and kind words. - M"
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Tamara Grigg

January 3, 2026

5  out of  5
rating by Tamara Grigg
"Matt and his staff has always been available and met my needs. Very Happy with there service."
We responded:
"Helping the Grigg family is our honor. Thanks for putting your trust in us Tamara! - Matt"
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Keith Elster

January 2, 2026

5  out of  5
rating by Keith Elster
"Great and reliable service. I'm 72 years old and have been with State Farm since I started driving at 15 years old in 1968! Never once have they ever let me down!"
We responded:
"Keith, thanks so much! You are a great customer, and we always enjoy helping you! - Matt"